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About Feng Shui at Geomancy.Net
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Updates! Live Chat for Customer Care Support

Robert Lee
in What's New?

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Posted
  • Staff

Dear Users,
We have improved the Live Chat Customer Care Support for providing better online support for users.
1. Added a double check to check if our client is currently connected to the server if not do not allow for chat. (This is to avoid previous problem of delays which may cause our internet chat to be delayed etc).
If our Internet Chat Client is temporarily not able to connect to the server, it will set the helper to unavailable so that you will not be able to page until we are available again.
2. Added a current time and Helper's last refresh time so that clients can see if the helper is still connected and presently available to help the clients.
These two features will make the clients and helper aware whether the other party is still connected or not.
You enjoy the changes.
Hope that helps.
Warmest Regards
Robert Lee
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